How to book
Telephone the practice on: 01599 534 257. **Due to a temporary phone line issue, you may not be able to reach the surgery by phone at the moment. If you have access to email, please contact us on email@example.com**
Consultation is by appointment only. If you require to be seen urgently, please phone as early as possible and we will endeavour to give you an emergency appointment for that day.
Alternatively you may be asked to speak to a doctor or practice nurse who will discuss with you the problem and then agree with you if and when you should be seen.
When you contact the practice, please assist our receptionists when you are asked for what may seem like personal details. The information is to help the doctor or nurse who is going to be dealing with your problem. All staff are bound by confidentiality protocols.
If possible please try to telephone reception before 10am if you require a home visit. A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
You may request a home visit if you are housebound or are too ill to visit the practice. Your GP will visit you at home if they think that your medical condition requires it. Wherever possible we encourage patients to try to attend the surgery as a much more thorough exam is able to be carried out using the equipment in the surgery.
Extended Hours Surgeries
The practice offers a weekly extended hours surgery.
GP appointments are available between 1800 and 1845 on Wednesday evenings for those patients who find it difficult to attend during regular working hours.
Appointments in the Extended Hours Surgeries must be pre-booked. Please ask reception for availability.
If you require an intimate examination the option of having an impartial observer (chaperone) present should be offered. This applies whether or not the doctor is the same gender as the patient. A chaperone will be a health professional and will be present throughout the examination.
If you think you will require a chaperone please let the receptionist know at the time of booking your appointment. However, having a chaperone present will still be an option even if you have not requested it at the time of booking.